Resources and Services


StoneKastle offers homeowner associations a choice of either all-inclusive or base-fee plus "incidentals" management services contract.   Whichever service contract is selected the association can be assured that they are going to have access to some of the best resources in the industry and receive the utmost care and services that StoneKastle delivers.

Resources
An experienced, dedicated, and caring property manager
After hours emergency on-call availability 24x7x365 days
Each community is assigned a homeowner service representative

Services
Maintenance, Repairs, and Improvements
Coordination of all common area maintenance and repairs
Plan and coordinate all capital improvements for the community
Coordinate vendor activities, results, and accountability
Property/Community Inspection Reports
 

Collection of all Fees and Dues
Collection of association dues, assessments, and fees
Assessment Billing via Payment booklets or monthly mailings
Take action on all delinquent accounts,
Automated Clearing House (ACH) and Credit Card payment processing

Accounting and Banking
Custodial care of operating and reserve accounts
Account payable entry and processing
Track all debit and credit accounting entries
Bank reconciliation
Reporting and Record Retention 
Monthly detail on ledger entries
Monthly detail on income statement
Annual reporting, structured for tax reporting and accounting
Maintenance of all historical records and backup of systems
Digital document storage and retreival

Budgeting
Working with Board of Directors, create working budget for community
Generate long-term plan for reserves and capital improvements

Professional Services
Maintain account relationships with attorney, accountant, and insurance agents
Coordinate vendor bid proposal, executing any agreements and contracts, and issuing of purchase orders

Developer Services

New Developments
Site Plan review
DRE Budget preparation and review
CC&Rs, Bylaws, and Articles review
Consulting Services
Developer Board member training